Privacy Policy

In the following we inform you about the collection of personal data when using our website.

Responsible Entity

The responsible entity within the meaning of the legal regulations on data protection is:

DIMATE GmbH
EnergieEffizienzZentrum Bochum
Lothringer Allee 2
44805 Bochum

Tel: +49 234 545039-900

E-Mail: info@dimate.de

Data Protection Officer

Our data protection officer may be contacted as follows:

DIMATE GmbH

Mr. Markus Kremers

EnergieEffizienzZentrum Bochum
Lothringer Allee 2
44805 Bochum

Tel: +49 234 545039-900

E-Mail: datenschutz@dimate.de

Collection of General Data

When you access our website, data transmitted to us by your browser will be collected in connection with this request and stored in log files on the server. These data are necessary to provide the content and services of our website and are used to correctly display the website and to ensure security and stability. The data concerned are the following:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Request / Page selection
  • Access status / HTTP status code
  • Transferred data volume
  • Initial website
  • Browser
  • Operating system and user interface
  • Language and version of the browser software

These data do not allow any direct conclusions to be drawn about your person and are not used by us to establish a connection to you.

We evaluate this type of anonymous data statistically in order to continuously improve our offers, the technology of our website and the data protection.

Personal data are usually deleted automatically after 14 days unless there is any other legal reason that would require a longer storage.

Service Providers

If we wish to use contracted service providers for individual functions of our offer or use your data for any other purposes, we will inform you below in detail about the respective processes.

Cookies

On our website, we use so-called "cookies". Cookies are text files that are transferred from a server to the hard disk of your computer and remain there for the duration of the session or until deletion, depending on the type of cookie and the settings of your Internet browser, and through which certain individualization information are transmitted to us.

Cookies are used to store your system and usage information relating to the use of our website. They may also contain a unique identifier that allows us and other website providers to distinguish your system from other systems and to recognize it the next time you visit.

With these functions we intend to guarantee and increase the user friendliness and functionality of our website.

For this purpose we use the following for our website Transient Cookies.Transient cookies are automatically deleted when you close your browser or log out. Examples of these are session cookies. They store a so-called session-ID, which can be used to assign various requests from your browser to the session. When you return to our website, your system can be recognized.

You can prevent or switch off the use of cookies at any time by choosing the appropriate settings for the Internet browser used. You can at any time delete cookies that have already been stored. Without cookies, however, various functions of our website may be limited or not usable at all.

In addition, you should occasionally delete the browser history manually.

E-Mail / Contact Form / Chat Box

If you contact us by e-mail, contact form or chat box, we will process the data you provided in order to answer your questions. Insofar as the storage is no longer necessary, we delete the transmitted data or limit the processing. This is dependent on legal storage obligations.

Call Button

If you contact us by call button and telephone call, the data you provide us with, especially your telephone number, will be processed by us in order to handle your contact request. Alternatively you have to use anonymous call.

Newsletter

If you register for our newsletter, the data you provide will be used exclusively for this purpose. For an effective registration you need a valid e-mail address. In order to ensure that the registration is actually carried out by you, we will at first send an e-mail to the indicated e-mail address after registration, asking you to confirm the registration. By confirming the registration you inform us that you agree to the registration (so-called double opt-in procedure). We log your registration for the newsletter, the sending of the confirmation e-mail and the receipt of your confirmation.

You can at any time terminate your subscription to the newsletter and revoke your consent to the storage of data stored for sending the newsletter. For this purpose, there is a corresponding link in every newsletter. You can also unsubscribe directly via our website or by contacting us via the aforementioned contact methods.

Google Analytics

For our website we use Google Analytics, a tracking tool of Google, LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies" (see above under "cookies"), which are stored on your computer and allow an analysis of your use of the website. The thus generated information about your use of our website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on this website, your IP address will be shortened by Google beforehand within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services associated with the website use and Internet use to the operator of the website. The IP address transmitted by your Internet browser in the context of Google Analytics will not be merged with other Google data.

The data sent and linked with cookies, user recognition (e.g. user ID) or advertising IDs will automatically be deleted after 14 months.  Data whose retention period has been reached is automatically deleted once a month. Further information on data protection can be found at https://policies.google.com/privacy.

Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of these data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout.

Google Tag Manager

Our website uses the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager is a tool that allows us to embed tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies and does not perform any independent analyses. It only serves to manage and play out the tools integrated via it. However, the Google Tag Manager records your IP address, which may also be transmitted to Google's parent company in the United States.

The use of the Google Tag Manager is based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in a quick and uncomplicated integration and management of various tools on his website. If a corresponding consent has been requested, the processing is based exclusively on Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

Google Maps

On our website we use Google Maps API, an online map service of Google, LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") to visually display geographical information.

When using Google Maps, Google also collects, processes and uses data about the use of map functions by visitors. More detailed information about Google's data processing can be found in the Google privacy policy.

There you can also amend your personal data protection settings in the Data Privacy Center, see https://policies.google.com/privacy.

Google Fonts

On our website we use the Google Fonts font library to display the contents correctly and in a graphically appealing manner, regardless of the Internet browser used. Google Fonts is a service of Google, LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). When the font library is accessed by opening our website, a connection is automatically established to Google servers, usually to servers in the USA. It is possible that this may involve data being transmitted to Google, such as which Internet pages you have accessed, the access time, your IP address and which Internet browser you use. Further information and the data protection information can be found at https://policies.google.com/privacy.

YouTube

We use embedded YouTube videos on our website. YouTube is a service of YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA ("YouTube"). When you visit a page with an embedded YouTube video, a connection to YouTube servers is established.

This tells YouTube which pages you are visiting. If you are logged into your YouTube account, YouTube can also personally associate this information with you. You can prevent this by logging out of your YouTube account beforehand. When a video is started, YouTube uses cookies (see "Cookies" above) to collect data about your user behavior. You can prevent this by blocking the storage of cookies in your Internet browser. Further information and data protection information can be found at: https://www.google.de/intl/de/policies/privacy

LinkedIn Insight Tag

Our website uses the conversion tool "LinkedIn Insight Tag" from LinkedIn Ireland Unlimited Company. This tool creates a cookie in your web browser which enables the collection of the following data, among others: IP address, device and browser properties and page events (e.g. page views). This data is encrypted, anonymized within seven days and the anonymized data is deleted within 90 days. LinkedIn does not share any personal data with DIMATE, but offers anonymized reports on website audience and display performance. In addition, LinkedIn offers the possibility of retargeting via the Insight Tag. DIMATE can use this data to display targeted advertising outside its website without identifying you as a website visitor. You can find more information on data protection at LinkedIn in the LinkedIn data protection information.

LinkedIn members can control the use of their personal data for advertising purposes in their account settings. To deactivate the Insight tag on our website ("opt-out"), click here (https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out).

Facebook Pixel and Custom Audiences

We use the "Custom Audiences" remarketing function of Facebook Inc. on our website. Visitors of our website are thus presented with interest-based advertisements ("Facebook ads") when they visit Facebook pages. For this purpose, the Facebook remarketing tag is implemented on our website, the so-called "Facebook pixel" of the Facebook social network, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. This establishes a direct connection to Facebook servers when visiting the website. The fact that you have visited our website is transmitted to the Facebook server: Facebook assigns this information to your personal Facebook user account.

The processing of the data by Facebook takes place within the framework of Facebook's data usage policy: https://www.facebook.com/policy.php. Facebook is certified under the Privacy Shield agreement and states that it complies with European data protection law https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

You can object to the collection by the Facebook pixel and use of your data to display Facebook ads. In order to set which types of advertisements are displayed to you within Facebook, you can visit the page set up by Facebook and follow the instructions there regarding the settings for usage-based advertising: https://www.facebook.com/settings?tab=ads.

Social Media

We do not collect any personal data ourselves by means of the social plugins shown or through their use because we use simple links or 2-click solutions. This serves to prevent data from being transferred to the service providers without the user's knowledge. Such a transfer only takes place when the link has been used and a login has been carried out in the user profile. A connection to the respective platform is then established. Data can then be transferred to the service provider and stored there in order to link interests and offers. The following providers are available:

1&1 IONOS

For our website we use 1&1 IONOS, a tracking tool of 1&1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur - Germany. 1&1 IONOS uses so-called “pixel” or “logfiles”, allow an analysis of your use of the website. The thus generated information about your use of our website is transferred to a 1&1 IONOS server and stored there. However, due to the activation of IP anonymization on this website, your IP address will be shortened by 1&1 IONOS beforehand within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a 1&1 IONOS server and shortened there. On behalf of the operator of this website, 1&1 IONOS will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services associated with the website use and Internet use to the operator of the website. The IP address transmitted by your Internet browser in the context of 1&1 IONOS will not be merged with other 1&1 data.

Further information on data protection can be found at https://www.ionos.de/hilfe/datenschutz/.

Legal Bases

We collect and process your personal data exclusively on a legal basis, including – with European reference – in particular on the basis of the General Data Protection Regulation of the European Union (GDPR).

If we obtain your consent for processing operations for specific processing purposes, the legal basis for processing is Art. 6 para. 1 lit. a GDPR.

If we need your personal data in order to fulfil a contract concluded with you (e.g. delivery of goods, provision of services), the processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. This also applies to processes directly connected therewith, e.g. the processing of inquiries about our products, services or prices.

If we process your personal data based on statutory obligations, this is done on the basis of Art. 6 para. 1 lit. c GDPR.

In the event that we need your personal data in order to protect your vital interests or those of another natural person, the processing is carried out on the basis of Art. 6 para. 1 lit. d GDPR.

Regardless of the afore-mentioned legal bases, we process your personal data on the basis of Art. 6 para. 1 lit. f GDPR if the processing is necessary to safeguard a legitimate interest on our part or that of a third party, provided that your interests, fundamental rights and freedoms do not prevail.

Storage Time and Data Deletion

We delete or block personal data in accordance with the legal requirements as soon as they are no longer required for the purposes mentioned herein or a legally prescribed storage period expires.

Rights of the Data Subject

If we process your personal data, you are a data subject within the meaning of GDPR and have the following rights against us as the responsible entity:

  • a right to information about the purpose, type, scope and duration of the processing (Art. 15 GDPR)
  • a right to correction of the stored data (Art. 16 GDPR)
  • a right to deletion of stored data (Art. 17 GDPR)
  • a right to restriction of the processing of data (Art. 18 GDPR)
  • a right of the data recipients being informed by us as the responsible entity with regard to the execution of the rights of correction, deletion and restriction of the processing (Art. 19 GDPR)
  • a right to data transferability in machine-readable form (Art. 20 GDPR)
  • a right to object to data processing (Art. 21 GDPR)
  • a right to revoke the declaration of consent under data privacy law (Art. 7 (3) GDPR)
  • a right not to participate in an automated decision (Art. 22 GDPR)
  • a right to appeal to a supervisory authority (Art. 77 GDPR)

For this purpose, please contact our data protection officer listed above.

Contact us